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This page explains what we do with the information you send us. It is short, because we do very little with it.
Who we are. Eco-Renovation UK, based in Hemel Hempstead, Hertfordshire. You can reach us at info@eco-renovation.co.uk or on 01442 460 136.
What we collect. Only what you choose to send us. If you fill in a form on this site, that is your name, your email address, your telephone number if you give one, and whatever you write in the message. If you email or ring us instead, it is whatever you tell us. We do not ask for anything else. Apart from the visitor counting described below, nothing on this site collects information about you in the background.
What we use it for. Replying to you, and carrying out the work if you go ahead with us. Nothing else. We do not send marketing emails, and we do not sell, share or pass your details to anyone for their own use.
How the form reaches us. The enquiry forms on this site are handled by Formspree, a form service that passes your message on to our inbox. Your message travels through their systems to reach us. They act on our instructions and do not use your details for their own purposes.
How long we keep it. We do not delete enquiries and correspondence. A job on an old building can come back to us years later, and the history of what was discussed and what was done is often the useful thing. If you would rather we removed your details, email us and we will.
Cookies and tracking. This site sets no cookies of its own, and there is no advertising on it. We use Cloudflare Web Analytics to count visits and see which pages are read. It sets no cookies and does not fingerprint your browser or your device, so it cannot recognise you from one visit to the next, follow you to other websites, or build any picture of you. What it records is the page address, the country the request came from, the site you arrived from, and the kind of browser and device - nothing that identifies you, to us or to Cloudflare. That is also why this site asks you to accept nothing when you arrive: there is nothing to ask about.
Fonts. The typefaces on this site are served from this site itself, and nothing is requested from Google. The only file a page loads from anywhere else is the analytics script described above.
Your rights. You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@eco-renovation.co.uk and we will deal with it. If you are not happy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated 16 October 2026.
